Jim Winer — Technical Writer

I am a retired Technical Writer with experience in Development, System Engineering, Systems Analysis, System Test, Technical Training, and Corporate Communication.

I may be a dinosaur, but I’m the T-Rex you need to get the job done. I learn new things fast, and then explain them simply.

END USER SUPPORT: Research, design, and write end user documentation for hardware and software User Guides —  Software release notes —  Technical advisories —  Presentations —  Online help systems —  Formal and self-paced training materials —  Step-by-step job aids.

MARKETING SUPPORT: Design and create marketing support materials including brochures, presentations, short videos, and web feature tours.

FIELD SERVICE SUPPORT: Analyze and develop procedures and documentation for equipment and software installation, administration, and maintenance —  Develop technical support guides, training support guides, and step-by-step job aids.

DEVELOPMENT SUPPORT:Analyze technical and IT/engineering information and work with Subject Matter Experts to create System Engineering documents (functional and technical specifications) and Systems Analysis documents (scope, requirements, User Interface, and User Experience) —  Create Product Prototype documents and Software Development Guides.

ORGANIZATION SUPPORT: Analyze business processes, procedures, and workflows to identify process and project objectives and limitations —  Identify stakeholders — Identify critical success factors — Define process deliverables — Define documentation process and policy — Perform needs analysis — Analyze, abstract, and model processes — Assess product features and operation — Assess process operation — Create Business Plans, Funding Proposals, and Marketing Proposals.

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