Mimidolls.Com
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Redesigned website user interface for responsive, simplified information architecture and navigation for smartphones and tablets as well as laptops and desktops.
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Designed website user interface with simplified navigation and large type suitable for the primary audience demographic of bifocal-age women who are not comfortable on the web.
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Created 500 pages of website content including technical articles, free downloads, glossary and artist definitions, feature articles, subject videos, reference materials, and an online store.
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Developed step-by-step illustrated dollmaking instruction booklets (36-210 pages) for readers who may not know how to sew; may not have made a doll before; and may not have English as their first language.
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Developed interactive computer video patterns combining text and video instructions.
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Developed DVD instructional videos.
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Developed Blog user interface with simplified navigation and large type, and created blog content including feature articles and online Diary of a Mad Dollmaker.
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T-Synergy
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Created corporate business plans, venture capital funding proposals, and marketing proposals.
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Designed portions of the user interface, and created
documentation, sales support, and marketing materials for carrier-grade operation support system (OSS).
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Created use cases, navigation tree test cases, boundary
condition test cases, and System Test Plan.
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Implemented rapid prototype development of tracking system (work list processing state machine) to provide coordinated system testing for all products. This project
used AGILE methods with about two-week stints.
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Avaya Inc.
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Maintained complete documentation set for the Avaya Converged Network Analyzer product line which provides performance reporting and dynamic routing solutions for large networks.
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Created and maintained online help system for the Avaya Distributed Office Central Manager, a remote administration application that provides remotely administered templates for each specialized type of branch. (Almost everything non-local can be set by template.)
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Created and maintained online help system for the Avaya Distributed Office Local Manager, that provides local administration tuning to customize each branch as necessary (for station user names and similar data, for auto attendants and voice mail, and for totally unique situations that apply to special branches).
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Maintained documentation set for the Avaya Fault and Performance Manager (FPM). FPM provides centralized monitoring and management of multiple voice systems from a single point. FPM provides alerts when system faults and performance problems occur, helps isolate and identify problems, and provides tools to help fix the problems.
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Maintained Avaya Network Configuration Manager (NCM) documentation set. NCM provides device configuration backup using Secure Copy Protocol (SCP), File Transfer Protocol (FTP), or Trivial File Transfer Protocol (FTP) to exchange information with the devices in the network.
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Created and maintained the Avaya Network Region Job Aid which includes network design documentation combined with Excel spread sheets for automated data collection and processing for use with the Avaya Network Region Wizard.
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Created and maintained the documentation set for the Avaya 1600 Series Telephones including installation, maintenance, and administration guides. The 1600 Series Telephones use Internet Protocol (IP) technology with Ethernet line interfaces and support the H.323 protocol. The telephones provide support for DHCP dynamic addressing, and HTTP, and HTTPS over IPv4/UDP to download new versions of software or customized settings for the telephones
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Maintained the Avaya Voice Announcement Manager online help system. VAM simplifies administration of move, add, and change announcement information, provides back up and restore for announcement information, and displays the status of announcement on the network's routers, gateways, and media servers.
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AT&T Communications
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Designed the Worklist Manager for the IOP-Contract universal platform for contract management.
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Designed the interface between the Contract Management Tool, Release 2.1 and the on-line Private Line and Access billing system.
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Designed the interface between the Contract Management Tool, Release 1.1 and the on-line Frame Relay billing system.
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Developed the basic technical philosophy for integration of the Contract Management Tool with the Master Agreement system.
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Designed the Reporting subsystem of the Contract Management Tool, Release 1.0 for Generic Contract Tariff pre-sales and post-sales contract processing.
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Documented the WorldPartnersSM Trouble Ticket System, including Administrator Guide, Administrator Training, Private Line User's Guide, Frame Relay User's Guide, and User Training.
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Documented the WorldPartnersSM Data Services Information System, including Installation Guide, System Administration, Application Administration, User Guide, User Training, and Reports User Guide.
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Documented the WorldPartnersSM Remote Access System, including Installation Guides for Windows 3.1 and Windows 95/98, System Administration, and User Guide.
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Designed and developed a Handbook of Information Resources for the Marketing Information Systems Division. This handbook included developing a complete model of marketing business activities (functions and processes), with complete cross-referencing of computer systems, data sources and data destinations.
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AT&T Bell Laboratories
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Documented the AUDIX Voice Power (with Automated Attendant) and AT&T FAX Attendant Systems, including hardware and software installation and maintenance, planning guide and administrator's guide.
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Documented the Integrated Solution II and III operating environment including hardware and software installation and system administration.
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Documented the INTUITY AUDIX system for the MERLIN LEGEND Communications System.
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Coordinated and documented the Enhanced Network Management System and Network Protocol Processor Packet Assembler/Disassembler. This work included original authorship of four documents (1000 pages), product research for documentation and system test, and liaison and technical coordination for documentation, development, system test, and field support.
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Created reference documentation of Tele-Travel 800 Service operations control center organization, workflow, and procedures. Technical documentation of hardware and software installation for regional call processing centers co-located with central office switching equipment.
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Designed and developed Job Aids including both step-by-step
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Documented the Plug-In Inventory Control System used by 21 Bell System Operating Companies.
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Created service manuals for the Master Controller III and Multi-Application Platform. Created technical Job Aids and service training videos for the Master Controller II, II+, III and MAP-5.
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Developed an on-line help and performance support system for the Passageway/Net Director, a TSAPI product used to control DEFINITY telephone sets on a Local Area Network.
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AT&T Information Systems
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Documented the COBOL Subsystem of the NET 1000 Enhanced Network Service offering.
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Developed the Administrative Marking System for numbering and cross correlating system engineering requirements, system test plans, testing and documentation.
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Lucent Technology, Inc.
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Designed and developed PassageWay® TAPI Service Provider for DEFINITY® and PARTNER® Communications Systems Software Developer's Handbook.
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Edited and updated MERLIN LEGEND® Communication System Network Reference.
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BASF Wyandotte Corporation
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Designed and developed on-line inventory and off-line reporting subsystems for order processing and inventory control.
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IBM Corporation
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Developed the Law Enforcement Manpower Resources Allocation System (LEMRAS) which provides statistical predictions of police calls.
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Designed and developed a program logic manual for low-speed communications between state and local computers and the FBI's National Crime Information Center.
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United States Government
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Consumer Product Safety Commission: Created training materials for the Hazard Analysis and Retrieval Technique (HART) database and processing system used in the CPSC field offices. This training program is aimed at college level personnel whose primary interest is outside the computer field.
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Department of Transportation: Design and development of the National Driver's Registry.
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National Science Foundation: Taught computer science courses for advanced high-school students enrolled in the NSF summer program.
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Atomic Energy Commission: Monte Carlo simulation of cancer cell colonies with comparisons to real cell colonies using automatic data recording equipment and a flying spot microscope.
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Tenneco Chemical Corporation
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Developed on-line routing and traffic subsystems for the Tenneco order processing and inventory control system.
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United States Trust Co. of NY
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Overall technical and human factors design of a Portfolio Performance Measurement System. Work included implementation, installation, testing and production monitoring of this system.
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Designed and developed common services modules for on-line Corporate Trust and Agency System. Overall design and development for the batch on-request reporting subsystem, including development of a report description language and report generator.
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Miscellaneous
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Comress, Inc.: Designed and developed product, marketing materials and training for the HF-II Teleprocessing Monitor, a proprietary software package used for On-Line Transaction Processing. This package was a competitor to the assembly language version of IBM's CICS. 600 pages of documentation, 40,000 lines of code.
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Centron Communications, Inc.: Designed and developed the TOLL*ACCOUNT telephone cost management and traffic engineering package.
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Judd & Detweiller, Inc.: Designed and developed a printing cost estimating package for sheetfed and web offset presses, cutting, binding and packaging equipment, and for manpower scheduling.
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Jobs & People, Inc.: Planed, promoted and operated job fairs and employment data processing systems.
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Jobs For Progress, Inc.: Created Annual Report to Congress for this federally funded minority employment program.
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Roswell Park Memorial Cancer Institute: Computed Analysis of treatment effectiveness.
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Loyola University Hospital: Designed and developed an on-line hospital records system.
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Tobacco Institute: Designed and developed an information storage and retrieval system used before Congress in an industry regulation hearing.
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Cornell Aeronautical Laboratories, Inc.: Constructed the Perceptron Mark IV neural network machine (Rosenblatt model).
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Washington Area Law Enforcement System (WALES): Designed and developed communications packages between local computers and the FBI's National Crime Information Center.
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Indiana University: Designed an operating system for direct-coupled multi-computer systems including exotic hardware.
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Michigan State Law Enforcement Information Network (LEIN): Designed and developed modifications to the Master Control Program for the Burroughs B-5000.
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State University of NY at Buffalo: Head of Systems Programming. Developed systems and procedures.
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Mazurek & Associates, Inc., Consultants and Actuaries: Designed General Business Plan including product definition, market definition, marketing approach, administrative plan, personnel plan and financial plan.
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Vanguard Data Systems, Inc.: Overall design and promotion planning of an actuarial computing system including functional specification, request for proposal, evaluation of proposals, vendor selection, contract negotiations, software designs, promotional materials, and general business planning.
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